You may return items purchased from Amigo and Youshi Co. under the following conditions:
2. Return Process
- Initiating a Return: To initiate a return, please contact our customer service team within 30 days of receiving your order. Provide your order number and reason for return.
- Return Shipping: Customers are responsible for return shipping costs unless the item(s) received were defective or damaged.
- Condition of Returned Items: Returned items must be unused, in their original packaging, and in resellable condition.
3. Return Authorization
Once your return is approved, we will provide you with a Return Authorization (RA) number and instructions for returning the item(s).
4. Refund or Exchange
You may choose to receive a refund for the returned item(s) or exchange for another product of equal value. Refunds will be processed upon receipt and inspection of the returned item(s).